10–15 Business Day TurnaroundFedEx Tracked Return Shipping
Customer Service

We're Here to Help.

Get help with your Graid submission, account, or grading questions.

Email Support

We respond within 1 business day. Faster for active submissions.

support@graid.ai

In-App Help

Open the app on your phone for live order status, order history, and submission FAQs.

app.graid.ai →